Shipping Policy

Overview

At Barnabas Leadership, we primarily deliver our materials and resources in person during our consulting sessions and workshops. This approach allows us to provide the best experience for our clients and ensure materials are properly contextualized within our services. However, we understand that occasionally clients may need materials shipped directly. This policy outlines our procedures for those situations.

Material Delivery

Primary Delivery Method

Most materials, workbooks, and resources are provided in person during scheduled consulting sessions or workshops
This direct delivery ensures proper introduction and contextualization of materials
No shipping costs are associated with materials delivered during scheduled sessions

When Shipping May Be Needed

Replacement of lost or damaged materials
Advanced preparation materials requested by clients
Additional copies of resources post-session
Special circumstances where in-person delivery isn't feasible

Shipping Options

Domestic Shipping (United States)

When shipping is required, we offer the following options:

Standard Shipping (5-7 business days)

Up to 1 lb: $7.95
1-3 lbs: $9.95
Over 3 lbs: Calculated at checkout

Express Shipping (2-3 business days)

Available upon request
Rates calculated based on weight and destination

Bulk Orders

Special arrangements can be made for bulk orders
Contact info@barnabasleadership.com to discuss options

International Shipping

At this time, we only ship to addresses within the United States. For international consulting clients, materials will be delivered during scheduled sessions or provided in digital format when possible.

Order Processing

Processing Time

Orders requiring shipping are processed within 2-3 business days
Rush processing available upon request
Business days are Monday through Friday, excluding federal holidays

Order Confirmation

You will receive an email confirmation when your shipping request is processed
Tracking information will be provided when available

Damaged or Lost Shipments

If shipped materials arrive damaged or are lost:

Contact us within 48 hours of scheduled delivery
Email info@barnabasleadership.com with order details
We will arrange replacement materials
When possible, replacement materials will be delivered at your next scheduled session

Contact Us

For questions about material delivery or to discuss shipping needs, please contact us at: info@barnabasleadership.com

Policy Updates

We reserve the right to modify this Shipping Policy at any time. Changes will take effect immediately upon posting to our website.

This policy was last updated on January 18, 2025.